Mon-Sat 8am-5pm | Bristol & the South West & Nationwide
Last Updated: 05/05/2026
1. Our Commitment
At WarmTraceUFH, we are committed to ensuring digital accessibility for people with disabilities. We strive to provide a website that is user-friendly for the widest possible audience, regardless of ability or technology. We see accessibility as an ongoing process and are continually working to improve the user experience for everyone.
2. Standards and Guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. These international guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
3. Measures We Take
To achieve and maintain an accessible website, we implement the following measures:
- We include accessibility as part of our internal design and development practices.
- We regularly review our site using automated tools and manual testing.
- We provide alternative text for meaningful images.
- We strive to ensure that all page content is structured with appropriate headings and can be navigated using a keyboard alone.
- We aim to maintain colour contrast and font legibility throughout the site.
- We offer multiple ways to get in touch so that users can request alternative formats or report accessibility barriers.
4. Known Limitations
We are actively working to identify and address accessibility issues. Despite our best efforts, some areas of the site may not yet be fully accessible.
If you encounter a barrier, please contact us so we can address it promptly.
5. Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing or using any part of the site, or if you need information in an alternative format (such as large print or plain text), please let us know. We will do our best to provide the information you need in a suitable format.
You can reach us through any of the following methods:
- Email: sales@warmtraceufh.co.uk
- Phone: +44 7449 991778
- Postal Address: Soundwell Road | BS151JT | Bristol
We aim to acknowledge feedback within 5 business days and to provide a resolution or alternative format within 10 business days.
6. Ongoing Improvement
This statement was prepared on 05/05/2026 and will be reviewed and updated periodically as we make improvements to our website. We consider accessibility a core value and are dedicated to providing an inclusive online experience for all our visitors.
